Health and Care Professions Council determination — substantive hearing

HCPTS suspends John A Green for three months

The physiotherapist repeatedly billed AXA for sessions on dates when treatment did not take place but later repaid the money.

MedicWatch editorial · Published 10 May 2024 · Updated 23 September 2026

Suspension (suspended from practice) — 3 months

Data last checked: 23 September 2026Report a correction

What does “suspended from practice” mean?

The regulator imposed a fixed-term suspension in this decision. Its start date, appeal provisions and any later review affect whether it is currently in force. Check the official register for the practitioner's current status.

Concerning John A Green, physiotherapist (Health and Care Professions Council PH39665).

Decision date: 10 May 2024 · Hearing started 8 May 2024 and ended 10 May 2024

In plain English

The HCPTS panel suspended physiotherapist John A Green for three months for repeatedly and dishonestly billing AXA Health for sessions on dates when treatment did not occur. He repaid the money, showed considerable insight and remediation, and was considered very unlikely to repeat the misconduct. The short suspension marked the seriousness of financial dishonesty and protected public confidence.

Charges

Mr Green repeatedly billed AXA Health and received payment for physiotherapy sessions on dates when no session took place, involving five service users across five months. The panel found the billing deliberately dishonest.

Findings

The panel found serious professional misconduct and public-interest impairment, but no personal impairment because Mr Green had developed insight, remediated and presented a very low risk of repetition. It concluded that the repeated financial dishonesty was too serious for a caution or conditions and imposed a three-month suspension.

Mitigating factors

There was no direct patient harm; The Registrant has developed good insight, has reflected at length over the last seven years, and he has demonstrated remediation; The money the Registrant received from AXA was repaid to AXA in around July 2021; The Registrant has fully co-operated with the investigations into the concerns and with the fitness to practise process. He admitted the basis of what he had done as soon as he was challenged, albeit he did not formally admit the pleading of dishonesty until 7 May 2024; There have been no previous regulatory matters raised against the Registrant during his long career as a Physiotherapist. No further concerns have been raised since these concerns in 2017, during which time the Registrant has remained in unrestricted practice. The misconduct found against the Registrant appears to be a departure from his usual standard of professional behaviour; No concerns have been raised regarding the Registrant's professional competence or his unwavering commitment to the profession. Indeed, the Panel had sight of numerous professional references attesting to the Registrant's skills and expertise and heard live evidence about the high regard in which the Registrant's clinical work is held.

Aggravating factors

The repeated dishonesty which related to dishonestly billing AXA in relation to five Service Users across a period of five months; The dishonesty was deliberate. The agreement provided a review mechanism, but the Registrant did not contact AXA to negotiate the terms, instead deciding to claim what he considered to be the appropriate rate by manipulating the way he billed AXA; The billing for sessions which did not take place breached the trust between AXA and the Registrant.

Source

All facts on this page are drawn from the publicly published Health and Care Professions Council determination linked below. MedicWatch does not editorialise the regulator’s findings.

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