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Health and Care Professions Council determination — review hearing

HCPTS orders Diane-Marie Banks struck off following suspension review

The HCPTS panel found no evidence of remediation of earlier clinical misconduct. Fabrication and dishonesty had not been proved at the original hearing.

MedicWatch editorial · Published 19 May 2026 · Updated 23 September 2026

Erasure (struck off the register)

Data last checked: 23 September 2026Report a correction

What does “struck off the register” mean?

The regulator directed removal from the register in this decision. The decision explains when the direction takes effect and any appeal provisions. Check the official register for the practitioner's current registration status.

Concerning Diane-Marie Banks, hearing aid dispenser (Health and Care Professions Council HAD02821).

Decision date: 19 May 2026 · Hearing started 19 May 2026

In plain English

The HCPTS review panel ordered Diane-Marie Banks to be struck off, with effect stated as 23 May 2026, after finding continuing impairment and no evidence that she had addressed earlier clinical misconduct. The proved concerns involved hearing tests, hearing aids and missed referrals. Allegations of fabricated audiograms and dishonesty were not proved. The panel concluded that further suspension was no longer appropriate.

Charges

The original allegations concerned hearing tests, allegedly fabricated audiograms, hearing-aid provision, ear fittings, impressions and onward referrals between 2017 and 2020.

Findings

The original panel proved non-compliant audiometry for nine service users, inadequate or incorrect hearing aids for four, and missed onward referrals for four, finding misconduct. Fabrication and dishonesty were not proved. Ear-fitting and aural-impression allegations and the remaining service-user particulars were also not proved. This review found no evidence of remediation, insight or maintained professional skills after two periods of suspension, with continuing impairment on personal and public grounds. It replaced suspension with striking off, stated to apply from 23 May 2026.

Source

All facts on this page are drawn from the publicly published Health and Care Professions Council determination linked below. MedicWatch does not editorialise the regulator’s findings.

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